Billing and insurance

You can pay your NorthPoint Health & Wellness Center bill online.

NorthPoint serves families and individuals in all financial situations. We are here to help!

We will see you even if you can’t pay.

We will see you even if you have outstanding bills.

We can help you with:

Insurance: We accept most insurance plans. We can help with insurance enrollment, including MNsure, Medical Assistance, and MinnesotaCare. We can also answer any questions about your coverage. Call 612-348-4900. 

Discount options: The NorthPoint Discount Program gives you discounted rates on a "sliding scale" based on your income and family size. Ask us if you are eligible! Or fill out a NorthPoint Discount Program application and bring it with you to your next visit! Call 612-543-2544. 

Payment plans: We offer no-interest payment plans that work for your financial situation. Call 612-543-2544. 

Payment options

Cash | Check | Visa | MasterCard | Online

Insurance

Have insurance? Bring your insurance card with you. If you have a co-pay, please bring money for your co-pay at the time of your visit. Your insurance plan sets the amount.

No insurance? No problem. We can help you sign up. You’ll need your ID, proof of your income, names/birthdates of everyone in your home, and immigration status.

NorthPoint Discount Program

If you don’t qualify for insurance, you can apply for the NorthPoint Discount Program. You’ll need your ID, proof of your income, and names/birthdates of everyone in your household.

If you qualify, we will tell you your discount level. Please bring money for your fee at the time of your visit.

Discount level fees per service received starting January 1, 2025:

* For Dental services, your fee will be based on the services you receive. It may not be the same each time.

Payment plans

We offer no-interest payment plans that work for your financial situation. Call 612-348-4900.

If you don’t qualify for the NorthPoint Discount Program, or if you can’t pay today, we can set you up on a payment plan that works for your financial situation.

It is important to us that you get good care at NorthPoint in any financial situation.

If you need to make special arrangements to pay your bills, call us at 612-348-4900.

We will see you even if you can’t pay.

We will see you even if you have outstanding bills.

If you have a past due bill, the bill goes through 3 stages:

1. NorthPoint will communicate with you about your bill. You’ll receive at least 3 monthly billing statements and a “final notice.” We may also call you, or set up an appointment for you to talk to one of our financial case aids.
2. NorthPoint will send your bill to a debt collection agency. You’ll receive calls and/or letters from the debt collector. The debt collector will not take legal action, and it will not report the debt to credit bureaus.
3. NorthPoint will mark your bill “satisfied” or “uncollectible.” You will stop receiving bills and/or collection letters.

Under the No Surprises Act, you are entitled to rights and protections against surprise medical bills.

Updated 09.26.22

Did you receive a Good Faith Estimate for your upcoming visit?

If you received a Good Faith Estimate (GFE) recently, it may not reflect your newest benefits. Your insurance or Medicaid coverage may have changed or expired. 

A GFE is not a bill. You may or may not be charged the full amount listed on the GFE. It lists the items or services that can be reasonably expected for your health care needs, and it shows you how much the items and services will cost. This is based on what we know at the time we make the estimate. 

If you have new benefits information or questions, please call us at  612-543-2500 to update us over the phone. You may also update your benefits information on MyChart or bring your newest information to your next visit.