Online medical records requests
NorthPoint has partnered with Sharecare Health Data Services to fulfill your request for records.
We are committed to protecting your health information. For more information, please read the NorthPoint Patient Bill of Rights.
If you are a NorthPoint patient, you may request records by completing the online form below. You will be required to provide a valid email address and a Government issued ID.
Frequently Asked Questions
When will my online medical record request be ready?
- Your records will be ready in 5‐10 business days from the receipt of your electronic request.
How do I check status of my records?
How do I contact Customer Service?
- Contact Customer Service at 800‐560‐3800
- Live chat support https://hds.sharecare.com
Third parties must submit health records requests via fax at 612-302-4872.
Patients may also request fax records if preferred.